See what other customers had to say about New Orleans Harley-Davidson!
Tell us how you think we are doing by filling out a survey on our Customer Survey Page.
"I have had my motorcycle services at this dealership three times in the last year and a half and I have received nothing but professional attitude and courtesy."
By: Christopher Metairie,LA
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"Outstanding dealership. Jeff and Natalie gave 5 star service.. Thanks!!! Bob and LuAnn"
By: Anonymous Pride,LA
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"thank you jeff willians, we love our 2009 ultra classic."
By: JIMMY Galliano,LA
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"Purchased a bike from you guys and I have to say it was a pleasure!!! Many HD shops I have been to in the area they are all some-what nice, but in your dealership you actually make people feel like they are important and love the straight up approach to buying a bike!! I do not even look at other dealerships for bikes if NO-HD cant get it, its not out there!!! Thank you for your courtesy and I will be back to get another bike from you guys."
By: Anonymous Eunice,LA
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"INCEDIABLE CUSTOMER SERVICE EXPERIENCE
A friend wanted to buy me a bike so we could go riding together on the weekends and asked for me to (Go get fitted)for one. We had originally shopped and looked in one of our local area HD Dealerships and they placed me with a female sales person who was not knowledgeable or an experience rider. Since I travel a lot and knew of the Metairie Dealership I was in town on business a few weeks ago and decided to stop by. Chris Dunne, sales manager assisted me taking the time asking all of the appropriate questions, educating me on each bike he thought would be in my best interest. Being less than 100 lbs, 4’11 inches Chris had his work cut out for him. I was impressed how he held the bike and allowed me to feel confident with the weight and taught me how lift it without it feeling the full weight on my legs. Amazed that this was not just a sales job, Chris truly (Customized) the perfect ride for me. Stellar service to say in the least. In addition, I must also mention Sara in your apparel department. She was most informative on new inventory and extremely helpful on locating the perfect fit on the first try. Your receptionist Darlene is just precious. A warm welcome and attentiveness is important and she knows it.
I applaud the Metairie HD Dealership Store management team especially Chris Dunne for his tenacity and patience along with the other staff members for their comment to service and the ability to do it right the first time. I am now a proud owner of a Stunning Black HD Sportster 1200 and will start my riding classes next month.
We thank you for a phenomenal experience.
Karen (and my friend Bob who will soon enjoy a riding partner)
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By: Karen Orflando,FL
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"THE PARTS DEPT IS THE BEST,EVERY BODY WAS EXTREAMLY HELPFUL,ESPECIALY AL,NINO,&DALE.THEY HELPED ME FIND EVERY THING I NEEDED FOR MY 08 STREET GLIDE....IKNOW WHERE I WILL BE SHOPPING FOR ALL MY NEEDS."
By: Anonymous MARRERO,LA
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"I wanted to say that I have always enjoyed my times at Harley dealerships & felt like I was truly one of the family, but on the occasions I have been to see the folks on Airline Hwy - it has been more than that! A special shout out to Kerri Wixom & the rest of the girls on the floor who keep me properly attired in some good-looking gear & make me laugh.
Another huge thanks to the Johnathon & the guys in the service department who went out of their way to take care of another customer (me) who desperately needed a service on short-notice.
I do civilian contract work in Afghanistan & was back on R&R for only a couple weeks to enjoy my '08 Dyna Street Bob...I (unfortunately) have to return there, but I do so with very fond memories & a passion to return in 6 months to hang-out at the HD store on Airline Hwy while the girls kit me out in some new gear, Parts kits out my bike with some new equipment & service keeps her growling.
Thanks so very much,
james"
By: James Afghanistan,AE
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"overall,as you can see by my comments above, my entire experience with the nohd company was excellent...i have no negative comments. thank you"
By: ted metairie,LA
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"DALE IN THE PARTS DEPARTMENT IS AWSOME.HE WENT ABOVE AND BEYOND THE CALL OF DUTY WHEN IT CAME TO HELPING ME GET THE PARTS FOR MY BIKE.THE LAPALCO STORE DIDN'T HAVE THE PART I NEEDED.SO HE CALLED TWO OTHER STORES TO TRACK DOWN THE PART THAT I NEEDED.HE WAS VERRY HELPFUL AND POLITE.NOW EVERY TIME I GO THERE I ONLY DEAL WITH DALE.HE MAKES ME FEEL MORE LIKE A FRIEND THAN A CUSTOMER,I REALLY ENJOY THE POLITE CONVERSATION AND THE EXTRA EFFORT THAT HE PUTS INTO MAKING SHURE THAT HIS CUSTOMERS ARE PLEASED AND THAT THEY GET EVERYTHING THAT THEY ARE LOOKING FOR,WEATHER IT BE PARTS OR ANOTHER DEPARTMENT IN THE STORE.THANKS FOR EVERYTHING DALE."
By: PETER MARRERO,LA
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By: William Ponchatoula,LA
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"I had been looking at SE road kings and the prices were way up there. Then a friend suggested that I check out NOHD. They had the bike, they gave me a "no way" price, I said "ok" figuring that we were going to have the "no that was the base price" conversation when it came time to get the bike. They stuck to the price, rock solid!! Absoultely NOOOOOOO hassels. What a pleasant experience. Then the bike arrived with a few bumps in shipping. Steve Wollak took care of everything. I mean everything. Again NOOOOO hassels. The staff at this dealership is the best. HD should send their factory staff and all dealer management here for training in customer service. I would not hesitate to recommend this dealership, and especially Steve to anyone.
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By: mike miami,FL
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"Great job on my 10k service...thanks for everything"
By: Shelton New Orleans,LA
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"You know ,I really have had some great expierances at the Airline store, The last time I went for more chrome, I was approached by Natalie in Sales. She was awesome with her great attitude, showing me a nice time throughout my visit...I must also say that many others have been very nice and helpfull as well...Keep up the good work!"
By: Glenn Metairie,LA
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"I had surgey on Monday, sadly I got bad news, so I went to purchace my bike on Friday needless to say I was not in the best of moods but that was soon to change.
My experience with the entire staff was very great, from the receptionest at the front door who welcomed me with a smile and made me smile, which felt good, to the salesman Jeff who gave me an excelent buying experence and was very knowledgeable. The management staff, the other salesmen and the people working the parts department also helped me very much with any questions that I might have had. I would stongly suggest the New Orleans HD store to anyone wether it be their first bike or their 50th.
Thank you Guys very much for what Ya'll did for me,
Mike Voltolina, JR C.E.C. "
By: Michael Jefferson,LA
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"The service dept. handled my bike repairs with little or no inconvience for me. The parts were pre-ordered before the scheduled date of repairs and I simply dropped my bike off one day and picked it up the next. The people were very friendly and went above and beyond what I expected. My thanks go out to them. Job well done, Tim Tregre"
By: Tim Destrehan,LA
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"Everyone in your Metairie location is GREAT!! I came in to buy a t-shirt and left with alot more!! Bubbles, Sam and Kylie are an asset to your company. Keep up the great work ladies!"
By: Anonymous New Orleans,LA
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"I would like to thank Jeff Willams ( internet sales) for his professional help with working with me on picking the perfect bike. Jeff made it very comforable with the expensive choose I had to make. Super Dave, I would like to Thank you for helping me with the finence, very professional ! Katt, I would like to Thank you as well, you are very knowledgeable on the parts and very easy to deal with. Also I would like to Thank Samantha, Thank you for all your help in the colthing dept. you are very helpful and professional with the colthing Harley sells. Thanks to Harley Davidson for a very outstanding place & staff ! It's my plasure to be part of your Family! Thanks Marvin St.Romain
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By: marvin metairie,LA
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"On a whim in February I began looking at new Road Kings at my local HD dealer. After 3 visits I was finally able to get someone to acknowledge my presence. I was looking for a vivid black custom. When I asked about trading my '05 Kawasaki Vulcan 800 I was told to sell my P.O.S. myself and come back to see him.I began searching on the internet and sent a request to HDNO. About an hour later I got a call from Rick asking what I was interested in and he told me no problem on a trade. I purchased my first Harley over the phone! The following Saturday I trailered my Vulcan to New Orleans passing two very un-helpful HD dealers stopping at the only dealer I plan on giving my future business too. Everyone I met treated me like family and I am looking forward to returning fpr my 1000 mile service. Two thumbs up to all at the Metarie store!"
By: Tom Jackson,MS
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"I had been searching for a bike for about 2 months. With bad credit I of course started by looking for a metric bike. No one wanted to even talk to be about financing. I ran accross an auction bike by N.O. H-D. Saw an add about cursed credit. Well, I decided to give it a try. I had gotten used to people telling me "NO" and Jeff Williams said he could do it. Of course I really didn't believe him. We talked it over for a few minutes and "BAM" 2 days later he said YES!!! So, a very, very long time dream came true for me with my new '08 Sportster 1200 custom. That was something I never thought would happen.
From the moment I first called, Jeff made me feel like a family member. The entire staff is as friendly and helpful as can be. I have a few H-D dealers here in the Oklahoma City area but, my heart and business goes to Jeff and New Orleans H-D.
Although I am terrible with names, a big "Thank You" to everyone at N.O. H-D who had anything to do with my purchase, AND by the way, Jeff, Don't you ever take those boxing gloves off."
By: Brian Midwest CIty,OK
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"Jeff Williams is the shit! I have had problems with financing and Credit. Jeff worked his magic and got it done. I have been waiting for sometime now and was about to give up. Jeff made the dream come true. I used to work in finance I know how difficult it can be with credit like mine. Thanks Jeff and Thanks New Orleans H-D/"
By: James Duson,LA
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"Cappri and Stephanie are great sales people! They are a great asset to your business. I love shopping with them at the Westbank store. The store is small and doesn't have as much merchandise as the Eastbank however, the employees make up for it. "
By: Michelle & Kerry Marrero,LA
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"I WAS IN THE STORE IN THE QUARTER NOT TO LONG AGO. MADE A FEW CLOTHING PURCHASES. YOUR STAFF WAS AWESOME. IT WAS PACKED IN THERE AND THEY WERE ALL VERY ATTENTIVE TO EVERY SINGLE CUSTOMER THAT WAS IN THERE. VERY COOL PERSONALITIES. I FELT VERY WELCOMED. YOU GUYS ROCK!!!! CAN'T WAIT TO MAKE MORE PURCHASES ON MY NEXT VISIT. THANK YOU FOR A VERY PLEASANT EXPERIENCE. STAY REAL AND KEEP ON ROCKIN'!!!!!!!!!!!!!!!!!!!!!!!!!"
By: KRYSTAL HOUSTON,TX
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"I want to thank all the staff at the Airline dr. Matairie dealership, these people are TOP notch. I had tried working with my local dealers in South Carolina and North Carolina but they were way off from these guys in everyway possible. I told them what I wanted and it was no waiting, no problems, no BS straight up deal and fast service.Was on the bike I wanted in around 4 days max. Would drive the distance to buy from them every time we get a bike from now own. I want to give out special thankx to Tony my salesman for being a great guy, Super Dave Great guy , Laurie great parts lady, Jennifer for being so nice and putting up with me calling so much, and Jeff for making me laugh so much while I was there, and last was Amanda in parts she was a great all around lady (knows her parts and bikes) she stole my heart while I was there,and she doesn't even know it, may have to drive back down just to get my heart back...lol.. These people treat you like Family and like they have known you all their lives, people take my word or feel free to call me for any reference about dealing with these guys 864-682-0095 Bob. Thankx again guys Hope to see yall again soon, if you are in my area look me up for sure guys..... "
By: Bob Ware Shoals,SC
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"My first Harley a 08 Dyna Superglide Custom. Rick from internet sales helped put me on my new baby and changed my life. Super Dave did my financing and worked to get the best payment and those two guys went above and beyond to make my experience one of the best! The store has everything you could want in a dealership from parts to clothes and everyone who works there made me feel like family. I would send anybody in there for their next bike because I know they will be taken care of and thank me for sending them to a place that makes them feel the same as I do now!"
By: Robert jackson ,MS
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"Great dealership. Attempted to purchase the new Crossbone in Houma and was told we'd have to leave it there on display for a few weeks. They told us they would speak to Bruno and call us shortly. We still haven't heard from them. We know these guys and have been doing business there for years. Called Lisa at N.O. HD and she said, "You buy, you ride." Showed up there the next morning and left with our Crossbone shortly after lunch. Lisa really had her act together. Katt made us feel right at home. The woman is a trip and she knows her stuff. Dann, Jay, and London completed our pleasant experience. We've been loyal Mike Bruno customers but we'll never step foot in the place again. N.O. HD showed us that they want our business and they got it. You'll be seeing more of us. We live and breathe Harley Davidson. Thanks again."
By: C.J. Raceland,,LA
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"I bought a 08 FXDC, it was a very good experiance, all the staff was very friendly and profesional & made you feel like family, Rick & Super Dave (internet sales) are 1st rate, I would recommend NOHD to anyone, as my first Harley in 25 years, they made it a time that I will never forget. Thanks, Rusty Russ Thibodaux, La"
By: Rusty Thibodaux,LA
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"Never in my life have I been treated so well by anyone that I've done business with! Everything about New Orleans Harley Davidson is the perfect example of outstanding coustomer service. Thank you Rick, Super Dave, and everyone else at N.O.H.D.! You've helped to make a dream come true!! Super Dave, I forgot my 2x4 but thats alright, i'll keep the smile!!!!!"
By: Stanley Ruth,MS
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"I've been going to the Gretna Store for a while now, The reason I keep going back is the outstanding staff there. From the Parts Department, Al Lion is so easy to talk to about parts and accessories, to the Service Department, Jeff Leo has really helped me out, to the Outstanding MotorClothes Staff (Stephanie Bruders, Capri Miller and Crystal Dykes) They are so willing to help you and make you feel at home it's great.. My wife and I really enjoy what they all do for us.. Thank you..."
By: David Gretna,LA
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"as ordering t-shirts on the phone i was greated by a very nice samantha silver who did not rush me and helped me.
no questions i will be calling for more items.
thank you
keith lovelace"
By: keith lanoka harbor,NJ
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"i had a real bad experience buying my 2004 Harley from baton rouge, and still today its a nightmare, yesterday i brought my harley to you and mrs. Katt was great. she waited for us to get there before she closed. that says a lot for yall, not only do you help your customers but others as well. after we finished the info Katt needed, we went to the sales floor and looked at a couple of road kings. fred assisted us and before we left i thought i was going to leave on it but he said needed registration and proof of insurance,i cried when i watched them bring it back inside. i know yall will do what yall need to do and ill be there in a lil while to bring what fred said we needed and take my new bike home .yall are greatest. thanks gene "
By: Eugene Reserve,LA
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"When I first looked at bikes on the New Orleans H-D website, I found the site very easy to navigate and I found a bike that I liked right away. After I saw that prices could only be requested, I was sure that it would take a while before I heard anything back, but within an hour Jeff Williams called me and spent as much time as I needed to tell me about all the bikes in my price range. He also was able to give me his impressions about different bikes which is very helpful because these things don't always come through in photos. When we came to the store to have a look, we found his opinions about the different bikes to pretty much match ours. We made our purchase mainly based on the overall look of the bike and later learned about all of the add-ons that we were getting in the deal. Since I've had the bike I have looked at many others of the same type and I have found that my bike is a great value and the look is distinctive. Even if I had chosen to spend more, I don't think I could have found a bike better suited to me. It has most of the add-ons I would have wanted and the price was fair. Thank you everyone at N.O. H-D, and especially Jeff Williams."
By: Anonymous New Orleans,LA
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"Just wanted to comment on the great sale and service I received from your Metairie store. Bob from Interent sales was wonderful as was Eric in the Finance department.They got me my 2008 Super Glide and I couldn't be happier.Also Steve was great in the Service department when working with me to get all the accessories I wanted on the bike and even arranged delivery of the bike to me a few hours away. The driver Antonio "Nino" was very polite and delivered the bike in perfect condition...These people are assests to your dealership as well as all the onther employees that I met in the various departments. You have my business for years to come..Thanks for making my purchase a pleasant experience"
By: Tracy McComb,MS
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"I would just like to inform you that Jessica (Bubbles) Pender is a great asset to your company. She is always very helpful, courteous and pleasant when I come into your store. She makes the customer feel appreciated and important. She goes out of her way to help me find exactly what I am looking for and also tells me what is new and what she knows what I lkie. She is very good at her job. Thank you Suzie Howard"
By: Suzie Harahan,LA
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"I have purchased two motorcycles from your stores and both time your staff did a outstanding job!!!!!!!
I will recommend you to others
thank you for all your help.
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By: Anthony pleasureville,KY
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"We wanted to purchase an 08 Street Glide and shopped around several Harley Davidson Dealers. We went to our local Dealer, the one we had done business with for the past three years but we were unable to make a realistic deal with them. We began a search on the internet and found New Orleans Harley Davidson and in particular, Jeff Williams and Eric Salem at the Metairie store. From the first conversation with Jeff, he provided us with the information we needed, he worked with us on our trade and put together the deal we had tried to obtain here locally. Jeff kept us informed on each step of the deal. He knew the Street Glide, it's options, it's new features and was happy to explain everything along the way. We drove to the Metairie store, with our trade in the trailer and upon our arrival, Jeff was there to greet us. He showed us around the store, visiting each department and he then introduced us to Eric Salem in F & I. The entire experience with these folks was fantastic. All the details were covered and explained and what we were told by Jeff and Eric prior to going, was exactly the way it was when we got there to pick up our new Harley. We've been riding Harley Davidson Motorcycles for over 30 years. We've owned several Harley Davidson Motorcycles. The folks at New Orleans (Metairie) Harley Davidson are great to work with, they go above and beyond to help you and they are probably the most honest Harley Davidson folks we've ever had dealings with. There was not one problem in connection with our deal, picking the new Harley up and getting back on the road to Tennessee. We'll recommend them to everyone we know that is looking to purchase a new Harley.
Jeff & Eric, thanks to you both for making this the most enjoyable motorcycle purchase we've ever experienced. Hey, say thanks to everyone there, we were really treated well by everyone! How about you guys open a store here near us?"
By: Tom and Darleen Cleveland,TN
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"It all began at the age of 2, my love affair with Harley Davidson. My parents told me one of my first words out of my mouth was "MAAACOOOO" (me at the age of two trying to say motorcyle)Well on Oct. 4, 2007 is when New Orleans Harley Davidson made a life long dream come true! "Bob" with internet sales told me "Fernando when can you come pick up your bike!" Bob and all the other staff with internet sales made the 500 plus mile trip from San Antonio Tx worth it. It was a great experience and you guys have just made a cutomer "For life!" Munchas Gracias Con Todo Mi Corazon!
Fernando "Adriel" Saenz
San Antonio Tx
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By: Fernando San Antonio,TX
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"I BOUGHT MY FIRST HD FROM THE GRETNA STORE IN 2001
AND SUPER SERVICE FROM THEM
THEN IN 2002 I HAD TO BUY MY SECOND BIKE FROM ANOTHER DAELER BECAUSE HDNO WAS UNABLE TO GET ME THE BIKE I WANTED
BUT I WAS TREATED LIKE I BOUGHT IT FROM THEM
JEFF, BIG JON IN SERVICE,AND AL IN PARTS ARE THE BEST I HAVE COME ACROSS THANKS GUYS "
By: JOHN Belle Chasse,LA
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"
If you have EVER wanted to own a Harley and
didn't think you could make it happen, I
have 2 words for you:
Jeff Williams
I called Jeff on a Friday, around lunch time,
to 'test' the waters about getting credit for
a used bike.
I had been in and out of the hospital over the
past 12 months and had a lot of 'marks' on my
credit report. I thought for sure I was doomed.
Well, by 6pm that evening, I was the proud owner
of a *NEW* 2008 Fat Boy! My dream came true!
And Jeff Williams made it happen!
I don't know how he did it, but I humbly bow to
you, oh great credit master!
Warmest regards,
Jeffrey Levesque
Liberty Hill, TX
www.JeffsHarley.com
PS ~ What's the first day mileage record?
I pulled in the garage with 359. ;-)"
By: Jeffrey Liberty Hill,TX
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"I'VE BEEN A BIKER SINCE I COULD SAY "BIKER" I'VE HAD BAD EXPERIANCES IN YOUR WESTBANK STORE,BUT,DECIDED TO STOP IN AND GRAB SOME PARTS ANYWAY...WELL WHEN I WALKED IN THE STORE ON MY WAY TO PARTS, A TALL GUY WITH TATTOOS SAID GREETED ME AND DIRECTED ME TO THE PARTS COUNTER AND TOLD ME TO SEE AL AND EXPLAINED THAT HE WOULD BE HAPPY TO HELP ME. AL NOT ONLY HELPED ME BUT ALSO SOLD ME MORE THAN WHAT I WAS THERE TO BUY. ON MY WAY OUT I THANKED THE GUY (WHO I NOW KNOW AS LURCH) LURCH ASKED WHAT TYPE OF BIKE I RODE AND IF I WAS HAPPY WITH IT, WELL I THOUGHT I WAS HAPPY WITH MY BIKE UNTIL LURCH SHOWED ME HIS BIKE AND EXPLAINED IN GREAT DETAIL THE MANY OPTIONS I HAVE IN CUSTOMIZING MY BIKE...WELL NOW IM NOT HAPPY WITH MY BIKE AND PLAN ON DOING ALOT OF UPGRADES..LURCH SPENT ALOT OF TIME WITH ME EXPLAINING MY OPTIONS AND COST..HE AND AL ARE BOTH VERY FRIENDLY AND KNOWLEDGABLE..BEFORE I LEFT,LURCH MADE SURE TO GIVE ME HIS CARD AND CELL NUMBER AND TOLD ME IF I EVER HAD ANY QUESTIONS OR PROBLEMS TO FEEL FREE TO CALL HIM EVEN AFTER HOURS,HE MADE ME FEEL AS THOUGH WE HAD BEEN FRIENDS FOR YEARS. I'M GLAD I GAVE YOU GUYS A SECOND CHANCE AND WILL SPREAD THE WORD ABOUT THE EXPIREANCE I HAD AND WILL BE IN THE MARKET FOR A NEW ROCKER WHEN THE COME OUT..NEEDLESS TO SAY WHO MY SALESMAN WILL BE!!!!"
By: MARK MARRERO,LA
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"In looking for an 08 Street Bob in Pewter Denim, I contacted 6 dealers. I started locally and worked my way out. One was no help at all, two were nice and would order the bike. One said he would locate the bike and get it, but when it came time to talk about getting it he was almost backing out of getting it. I spoke with Eric, and he said he would find one. Not only did he find it, but he was quick about going and getting it. This bike was for my wife. The deal went flawlessly. Super Dave, was very knowledgable and helpful throughout the process. I was impressed by being introduced to all of the departments and the help we were offered and recieved by all. The gift card promotion was a great benefit, but I am extremely pleased with the first service being performed at no charge. One dealer salesman at another dealership, told me he could sell me the bike, but could guarantee being able to service the bike. Not the case with this dealer.
Being in sales myself for over 20 years, it was such a great pleasure to be treated like a customer!! Thank you. As a matter of fact, I appreciated it so much, I purchased a 08 Anniv. Road Glide the following week. I just picked it up today and the treatment was just a good as the first purchase.
Once again - Thank you to Eric, Super Dave and all of the employees at New Orleans Harley Davidson."
By: Larry Madison,MO
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"I gave you 5 stars in all catagories because you deserve them! I have purchase 3 scoots from the Airline Store and was satisfied with 2 out of 3 (I never should have bought the Roadster...too small) and that one was my fault for not doing enough research before buying it.
I just got the 08 Dyna Screamin Eagle this month and my salesman LJ went all out for me. The trade in on my 05 Heritage was more than fair and I rolled out on this awesome bike after working out the financing with Bridget less than an hour after walking in to see it.
Everybody at the dealership LJ, Gus, Bob, Greg, Diane, Big George, Bubbles, and Laurie are the friendliest people I have ever met....maybe it's because they live amoung all those great lookin rides. They always call me by name and that's means a lot to your customers.
Your Metairie store is well stocked and clean and Laurie helps me order what you don't have.
Keep up the great work and know your customers appreciate everything your doing.
Join your local HOG chapter.
Ride safe!
"
By: Paul Metairie,LA
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"Super Dave is Great,the whole team is the best. Took time to answer all my questions, Bought a Sportster last December and all is perfect A+ to you all."
By: Ron Camden,AR
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"I'm still enjoying my '02 Fatboy I bought at your old location in Gretna. I shopped at several other dealerships (Cowboy in Beaumont,TX for example) and was treated like they didn't want my business. A buddy of mine bought his bike from you and put me in touch with Will Woodman. Will was very professional , made an honest deal on the phone with no surprise BS when I picked the bike up a couple of days later. Your service department did the 1,000 mile service for no charge and treated me very well. Overall my experience with H-D of New Orleans was great and I have recommended you to others many times over the last five years. Thanks, again. Bob Grissom"
By: Bob Nederland,TX
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"This was my first HD. I was impressed with the level of professionalism and courtesy I received at the Gretna HD. Special emphasis should be given to my salesman, Doug Miles. He answered every question, was extremely accommodating and, ultimately, found me the perfect ride. Thanks Doug. "
By: David New Orleans,LA
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"This was my first Harley purchase. My experience there was excelent!!! From the moment I pulled into the parking lot, I felt like I was welcome. I was instantly approached. Mike Hopper was my salesman. I will be recomending Mike and all of the H.D.N.O. crew to all of my friends. Thank you for my new addiction. Sincerely, John Tedesco"
By: JOHN Metairie,LA
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"I have purchased two motorcycles from HDNO and both times I was exceptionally pleased with the service provided, and I felt really comfortable and at ease. As you know sometimes it can be a real hassle buying a new or used motorcycle, but HDNO made it a pleasure. You can be sure that I will be back. Eric, you the man.
Big Al.
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By: Alvin kenedy,TX
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"Alex Nelson was the most pleasant person I have ever dealt with at a store ever! He made my experience top notch, I will be back!"
By: Anonymous ,XX
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"CAME IN TO THE GRETNA STORE ON SEVERAL OCASIONS TO PURCHASE PARTS FOR MY 72 SPOSTSTER A FEW MONTHS LATER DECIDED TO UPGRADE TO A LATER MODEL.LOOKED AT A NUMBER OF BIKES WITH TODD 'LURCH'AND JULIE MADE MY MIND UP TO PURCHASE A 2005 SOFTAIL STANDARD. TOTALLY SATISFIED WITH THE TIME THEY TOOK TO MAKE EVERYTHING EASY AND COMFORTABLE..
THANKS FOR EVERYTHING.......
"
By: REED WESTWEGO,LA
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"I love your radio commercials... they made me come into your store and i was amazed:) i will be buying my next bike from you:)"
By: Tom everywere,LA
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"I recently purchased a 2007 heritage softtail classic and the whole experience was very very positive and the staff at this dealership went out of their way to help me. from day one jeff williams did evrything in his bag of tricks to get me on this bike and he did just what he said he was going to do. now my bike is being loaded on a truck and shipped to my front door --- thank you for all your hard work jeff i will have a ball on my new bike"
By: michael pawtucket,RI
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"I was looking for a Black and White Gold Pearl Softtail Deluxe and had visited several dealers in Georgia to find one. They neither had one on the showroom floor or were willing to spend time to look for one. I started looking out of state via the internet. I started to contact dealers in the southeast that I knew about including Bruce Rossmeyer in Daytona(Worlds Largest Harley Dealer?)In all I sent 13 emails out to dealers stating what I wanted and all 13 came back with the same results. Didn't have one on the floor and were not interested in looking for one, but they did have other colors I could look at. A friend asked if I had tried New Orleans Harley Davidson and I had not but sent an email to them excepting the same results. Gary with NOHD emailed me back that day and said he would be glad to find what I was looking for and in a few days he did. We drove to New Orleans to pick the bike up and meet Gary. We were very impressed with Gary and the dealership. Great bunch of people. Just shows you don't have to be the largest dealer, just have the right people working for you to make you the best. Thanks Gary,Eric and all the great folks at NOHD for making my dream come true. "
By: Guy Lizella,GA
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"I stopped at several dealerships from Al. and Ms. and by far this dealership acknowledge your presence, where others didn't. Plus very helpful in choosing the right Bike, thanks Don and staff."
By: Reuben Metairie,LA
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"Recently I purchased my new harley from New Orleans. The staff, or should I say team went to work immediately on finding me the exact bike I wanted and the killer deal to go with it. It's a shame that all Harley dealerships dont have the same drive for a freindly atmosphere and drive for customer satisfaction. I recommend New Orleand Harley Davidson to anyone in the market for a new bike.
ON a side note: Thanks guys, i'm enjoying the hell out of my new scoot."
By: Anonymous roanoke rapids,NC
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"The staff at New Orleans Harley Davidson are all great people who treat everone who walks in like they are a friend. My experience in buying my bike from them was exceptional. Don is all a sales person should be, and deserves kudos for the way he helped me in the purchase. Gus went above and beyond to make sure I was satisfied with my deal, and deserves recognition as a great general manager. I went in to buy a bike and walked out having made several friends!"
By: Willie Metairie,LA
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"I just wanted to say thanks for the awesome experience that I had purchasing my 07 HD. From start to finish it was awesome. Julie made my purchse a breeze and offered me a package that protected me. Then Keith the GM was a professinal and made me feel like we had known each other for years. He is the man and made it happen. Also Jeff in service finished the experience being very knowlegable and helpful. I have shopped all over for a bike and never recieved the service I did here. Thanks"
By: Anonymous HARVEY,LA
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"Recently my husband and I visited New Orleans from Cleveland, Ohio and got to the dealers in Gretna and Metairie. I just wanted to tell you that in both of the stores the sales staff was FABULOUS! In Gretna, Capri, and the rest of the staff made shopping fun and relaxing, we felt like we had been dealing with that dealer forever. In Metairie, if it was not for the excellent directions we got from Jessica "Bubbles" Pender and company, we would have never made it we were so lost! Both staffs at these to two dealers could teach some of the dealers here up north about the importance of friendly efficient customer service. My husband and I Hope that both of the staffs get a mention to them about how great they both were. In a world where people don't waste any time commenting when something is bad, it has been our pleasure to be able to say something great, and mean it! Sincerly, Terry & AnneMarie Hunter"
By: Terry & AnneMarie Westlake,OH
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"I HAD THE BEST EXPERIENCE WITH NEW ORLEANS HARLEY DAVIDSON. MY SALESPERSON "BOB" WAS HELPFUL WITH ALL MY QUESTIONS REGARDING THE 2007 STREETGLIDE I PURCHASED. I'M SELF-EMPLOYED AND MOST PEOPLE THINK THAT MAKES IT EASY FOR YOU TO GET THINGS AND CREDIT APPROVAL BUT IT ACTUALLY MAKES IT TWICE AS HARD, AND IT TAKES FOREVER TO GET A DEAL DONE SOMETIMES AS MUCH AS 30 DAYS. WE GOT OUR LOAN APPROVED AND THE DEAL DONE, AND OUR BIKE SHIPPED TO OUR DOOR IN AS LITTLE AS 1 WEEK AND 5 DAYS OR SO, IT WAS VERY QUICK. AND EVERY QUESTION NO MATTER HOW LITTLE OR MINOR IT WAS BOB WAS ALWAYS CALLING US RIGHT BACK WITH AN ANSWER ASAP!!! I WANT TO THANK YOU FOR ALL YOUR HELP AND FRIENDLY STAFF THEY ARE ALL A TREMENDOUS ASSET FOR YOUR BUSINESS. THANKS AGAIN!!! TED "
By: Anonymous MONROE,NC
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"I have been riding since my first honda 90 when I was 6. I am now 47. My hats off to the New Orleans Harley Davidson dealership, especially Jeff Williams. Since my first visual of a big Harley I have dreamed of owning what is now an Elctra Glide Ultra Classic. Jeff fulfilled that dream for me. I litterally searched Harley dealerships throughout the United States and was treated the best and given the best deal at New Orleans. Not to knock any dealer, but I am 15 minutes from a legend in the sport of Harley Racing who owns a large dealership in NC and could not get a deal through them. I have friends that own dealerships that could not do for me what Jeff, and the staff did at New Orleans. I pick up my dream bike on the 28th of June and am looking forward to meeting everyone and giving each and every one of them a personal "THANK YOU!". Any one wanting to fulfill a dream like mine should look no farther than New Orleans Harley Davidson. It is worth the drive from anywhere in the United States. I have one last comment for you and the crew Jeff. Brother, I have have waited 41 years for this and have acquired 10 children and have lost count of grand children that have endlessly heard this dream. Just 2 tee's don't cut it in my family. Just kidding.. but you should see my christmas bill. See you all on Thursday.
Wade Cleaver
Wake Forest, North Carolina"
By: Wade Wake Forest,NC
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"I visited your store on Decatur St. the 15 June. I just wanted to let you know that it was a very pleasant experience. I was on a mission trip with my church and I along with other members of our group purchased items. We were treated like friends and the lady that waited on us was very friendly. You have really made me a return customer even if may be only once a year.
Thanks and keep up the good work!!
Ken Fields
Fayette, Al"
By: Ken Fayette,AL
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"I Have been to all 3 stores, all the staff was very helpful, very friendly and very funny.. I bought my 2007 FXSTC from Metairie, Bought MANY accessories from both Metairie and Gretna, Bought Motorclothes at all 3 stores and get my service done at Gretna.. Great experience.. "
By: Anonymous Gretna,LA
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"I would like to say that Doug Miles, Sales and Eric Salem, financing should have ten stars for there outstanding and helpful attitudes, knowledge and assistance in helping me to purchase the Harley I wanted and obtain my loan through H-D. They were the best and I appreciate them very much for all they did for me even though now due to serious shoulder surgery I must have very quickly, which I just found out this morning and I will not be able to complete the sale due to the surgery and not being able to ride for the next 8 to 10 months. When I'm able and my shoulder is ready to ride again, I will come back and purchase my Harley from them and you.
Sincerely,
Charles Seiber "
By: Charles Salisbury,NC
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"I went into the dealership with the intent to leave with a "new" bike. It took me nine years to convince my wife that the purchase of the motorcycle was not a death sentence. I appreciate the help that Glenn gave me in selection of a bike and the help that Bridget gave me in gaining me financing. Again, I was very pleased with my experience at HDNO and will continue to shop there. "
By: William Kenner,LA
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"I am writing this letter to let you know how pleased I am in the purchase of my 2006 Heritage Classic. I have been riding motorcycles since I was very young (now 42). In my life I have never owned a Harley. My street bikes have been Honda and Suzuki. My latest cruiser was a great motorcycle, Suzuki Boulevard C90. This bike had everything you wanted to include a nice ride. I thought this would be the bike I kept for a long time. However I still could not keep my attention off of Harley Davidson. A few weeks ago I was in Alabama and saw a Heritage Classic two-tone Deep Cobalt/Silver. That had to be the best looking color I had seen on a Harley and this would be the color I would want. Well as fate would have it I found the same bike at your store. I did not know at the time I would be driving away on that bike. One of your salesmen Dave "Super Dave" Kayes made it all happen. He in fact made my life long dream to own a Harley come true. He treated me like I was his family. That's truly taking care of the customer.
Well my drive back to Biloxi Mississippi was wonderful.I could really stretch out on my Harley and felt so comfortable. I know now I will always be a Harley Davidson owner and know for sure my purchases will be at Harley Davidson New Orleans. Please pass on to "Super Dave" and the rest of your employee family my sincere thanks. I have recently retired from serving 22 years in the military and have been to places across the globe. I will always remember my first Harley Davidson purchase because you and your staff insured I would. Thank you!
"
By: David Biloxi,MS
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"I NEVER THOUGHT THAT I WOULD OWN A HARLEY, CALL BOB WITH INTERNET SALES. BETWEEN BOB AND CINDY THE EXPERIENCE WAS GREAT. THEY LIVE UP TO THEIR WORD."
By: RANDY KEARNEYSVILLE,WV
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"Excellent working with you! Five starts to everyone! Kelly was very helpful. I enjoyed your website also. "
