Testimonials

See what other customers had to say about New Orleans Harley-Davidson
After they Bought their New or Used Harley-Davidson Motorcycle!

"I would like to thank Jeff Williams for assisting me with the purchase of my 2009 Streetglide. From the minute I walked in the store he helped my dream come true. I wasn't planning on buying until next year and Jeff made it happen. I have been having my bike since the 10th and my wife and I have been enjoying every minute of it . I have already put 1400 miles on it and it rides like a dream, just wanted to say thanks Jeff again for making it happen. Will be making a few trips up to N.O. to visit the shop soon."

By: Robert New Iberia,LA

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"I have owned many motorcycles over the years,including seven Harleys. Of those four were purchased new at several dealerships in the southern Louisiana area. never has it been as well done as my newest one. new orleans Harley Davidson nade it painless and easy by having Glen Cole help me with all the purchase from begining to end. Glen was not happy till he got me what i wanted. Model, price, and Financing on my terms. My trade was over their book value but he got me what was right. His philosiphy was that I was whom he was working for. See him at New Orleans Harley Davidson on Airline Highway, You will be glad did...."

By: hugh Luling,LA

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"it was a great expeince, when no one else thought twice to help me with my puchase, harley of new orleans bent over backwards. as far as service dept. hopefully i won't need em THANKS TO ALL"

By: john prattville,AL

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"Harley New Orleans is the bomb! From the sales to service. A special boo-yah for Steve and his service team. Not much left stock on my Street Bob "Ol TYME". A very professional service team that has meet my every need!!!!!! Al in parts, thanks for all your time and patience during the re-build."

By: Tommy Marrero,LA

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"I have had my motorcycle services at this dealership three times in the last year and a half and I have received nothing but professional attitude and courtesy."

By: Christopher Metairie,LA

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"Outstanding dealership. Jeff and Natalie gave 5 star service.. Thanks!!! Bob and LuAnn"

By: Anonymous Pride,LA

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"thank you jeff willians, we love our 2009 ultra classic."

By: JIMMY Galliano,LA

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"Purchased a bike from you guys and I have to say it was a pleasure!!! Many HD shops I have been to in the area they are all some-what nice, but in your dealership you actually make people feel like they are important and love the straight up approach to buying a bike!! I do not even look at other dealerships for bikes if NO-HD cant get it, its not out there!!! Thank you for your courtesy and I will be back to get another bike from you guys."

By: Anonymous Eunice,LA

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"INCEDIABLE CUSTOMER SERVICE EXPERIENCE A friend wanted to buy me a bike so we could go riding together on the weekends and asked for me to (Go get fitted)for one. We had originally shopped and looked in one of our local area HD Dealerships and they placed me with a female sales person who was not knowledgeable or an experience rider. Since I travel a lot and knew of the Metairie Dealership I was in town on business a few weeks ago and decided to stop by. Chris Dunne, sales manager assisted me taking the time asking all of the appropriate questions, educating me on each bike he thought would be in my best interest. Being less than 100 lbs, 4'11 inches Chris had his work cut out for him. I was impressed how he held the bike and allowed me to feel confident with the weight and taught me how lift it without it feeling the full weight on my legs. Amazed that this was not just a sales job, Chris truly (Customized) the perfect ride for me. Stellar service to say in the least. In addition, I must also mention Sara in your apparel department. She was most informative on new inventory and extremely helpful on locating the perfect fit on the first try. Your receptionist Darlene is just precious. A warm welcome and attentiveness is important and she knows it. I applaud the Metairie HD Dealership Store management team especially Chris Dunne for his tenacity and patience along with the other staff members for their comment to service and the ability to do it right the first time. I am now a proud owner of a Stunning Black HD Sportster 1200 and will start my riding classes next month. We thank you for a phenomenal experience. Karen (and my friend Bob who will soon enjoy a riding partner) "

By: Karen Orflando,FL

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"THE PARTS DEPT IS THE BEST,EVERY BODY WAS EXTREAMLY HELPFUL,ESPECIALY AL,NINO,&DALE.THEY HELPED ME FIND EVERY THING I NEEDED FOR MY 08 STREET GLIDE....IKNOW WHERE I WILL BE SHOPPING FOR ALL MY NEEDS."

By: Anonymous MARRERO,LA

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"I wanted to say that I have always enjoyed my times at Harley dealerships & felt like I was truly one of the family, but on the occasions I have been to see the folks on Airline Hwy - it has been more than that! A special shout out to Kerri Wixom & the rest of the girls on the floor who keep me properly attired in some good-looking gear & make me laugh. Another huge thanks to the Johnathon & the guys in the service department who went out of their way to take care of another customer (me) who desperately needed a service on short-notice. I do civilian contract work in Afghanistan & was back on R&R for only a couple weeks to enjoy my '08 Dyna Street Bob...I (unfortunately) have to return there, but I do so with very fond memories & a passion to return in 6 months to hang-out at the HD store on Airline Hwy while the girls kit me out in some new gear, Parts kits out my bike with some new equipment & service keeps her growling. Thanks so very much, james"

By: James Afghanistan,AE

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"overall,as you can see by my comments above, my entire experience with the nohd company was excellent...i have no negative comments. thank you"

By: ted metairie,LA

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"DALE IN THE PARTS DEPARTMENT IS AWSOME.HE WENT ABOVE AND BEYOND THE CALL OF DUTY WHEN IT CAME TO HELPING ME GET THE PARTS FOR MY BIKE.THE LAPALCO STORE DIDN'T HAVE THE PART I NEEDED.SO HE CALLED TWO OTHER STORES TO TRACK DOWN THE PART THAT I NEEDED.HE WAS VERRY HELPFUL AND POLITE.NOW EVERY TIME I GO THERE I ONLY DEAL WITH DALE.HE MAKES ME FEEL MORE LIKE A FRIEND THAN A CUSTOMER,I REALLY ENJOY THE POLITE CONVERSATION AND THE EXTRA EFFORT THAT HE PUTS INTO MAKING SHURE THAT HIS CUSTOMERS ARE PLEASED AND THAT THEY GET EVERYTHING THAT THEY ARE LOOKING FOR,WEATHER IT BE PARTS OR ANOTHER DEPARTMENT IN THE STORE.THANKS FOR EVERYTHING DALE."

By: PETER MARRERO,LA

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By: William Ponchatoula,LA

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"I had been looking at SE road kings and the prices were way up there. Then a friend suggested that I check out NOHD. They had the bike, they gave me a "no way" price, I said "ok" figuring that we were going to have the "no that was the base price" conversation when it came time to get the bike. They stuck to the price, rock solid!! Absoultely NOOOOOOO hassels. What a pleasant experience. Then the bike arrived with a few bumps in shipping. Steve Wollak took care of everything. I mean everything. Again NOOOOO hassels. The staff at this dealership is the best. HD should send their factory staff and all dealer management here for training in customer service. I would not hesitate to recommend this dealership, and especially Steve to anyone. "

By: mike miami,FL

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"Great job on my 10k service...thanks for everything"

By: Shelton New Orleans,LA

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"You know ,I really have had some great expierances at the Airline store, The last time I went for more chrome, I was approached by Natalie in Sales. She was awesome with her great attitude, showing me a nice time throughout my visit...I must also say that many others have been very nice and helpfull as well...Keep up the good work!"

By: Glenn Metairie,LA

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"I had surgey on Monday, sadly I got bad news, so I went to purchace my bike on Friday needless to say I was not in the best of moods but that was soon to change. My experience with the entire staff was very great, from the receptionest at the front door who welcomed me with a smile and made me smile, which felt good, to the salesman Jeff who gave me an excelent buying experence and was very knowledgeable. The management staff, the other salesmen and the people working the parts department also helped me very much with any questions that I might have had. I would stongly suggest the New Orleans HD store to anyone wether it be their first bike or their 50th. Thank you Guys very much for what Ya'll did for me, Mike Voltolina, JR C.E.C. "

By: Michael Jefferson,LA

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"The service dept. handled my bike repairs with little or no inconvience for me. The parts were pre-ordered before the scheduled date of repairs and I simply dropped my bike off one day and picked it up the next. The people were very friendly and went above and beyond what I expected. My thanks go out to them. Job well done, Tim Tregre"

By: Tim Destrehan,LA

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"Everyone in your Metairie location is GREAT!! I came in to buy a t-shirt and left with alot more!! Bubbles, Sam and Kylie are an asset to your company. Keep up the great work ladies!"

By: Anonymous New Orleans,LA

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"I would like to thank Jeff Willams ( internet sales) for his professional help with working with me on picking the perfect bike. Jeff made it very comforable with the expensive choose I had to make. Super Dave, I would like to Thank you for helping me with the finence, very professional ! Katt, I would like to Thank you as well, you are very knowledgeable on the parts and very easy to deal with. Also I would like to Thank Samantha, Thank you for all your help in the colthing dept. you are very helpful and professional with the colthing Harley sells. Thanks to Harley Davidson for a very outstanding place & staff ! It's my plasure to be part of your Family! Thanks Marvin St.Romain "

By: marvin metairie,LA

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"On a whim in February I began looking at new Road Kings at my local HD dealer. After 3 visits I was finally able to get someone to acknowledge my presence. I was looking for a vivid black custom. When I asked about trading my '05 Kawasaki Vulcan 800 I was told to sell my P.O.S. myself and come back to see him.I began searching on the internet and sent a request to HDNO. About an hour later I got a call from Rick asking what I was interested in and he told me no problem on a trade. I purchased my first Harley over the phone! The following Saturday I trailered my Vulcan to New Orleans passing two very un-helpful HD dealers stopping at the only dealer I plan on giving my future business too. Everyone I met treated me like family and I am looking forward to returning fpr my 1000 mile service. Two thumbs up to all at the Metarie store!"

By: Tom Jackson,MS

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"I had been searching for a bike for about 2 months. With bad credit I of course started by looking for a metric bike. No one wanted to even talk to be about financing. I ran accross an auction bike by N.O. H-D. Saw an add about cursed credit. Well, I decided to give it a try. I had gotten used to people telling me "NO" and Jeff Williams said he could do it. Of course I really didn't believe him. We talked it over for a few minutes and "BAM" 2 days later he said YES!!! So, a very, very long time dream came true for me with my new '08 Sportster 1200 custom. That was something I never thought would happen. From the moment I first called, Jeff made me feel like a family member. The entire staff is as friendly and helpful as can be. I have a few H-D dealers here in the Oklahoma City area but, my heart and business goes to Jeff and New Orleans H-D. Although I am terrible with names, a big "Thank You" to everyone at N.O. H-D who had anything to do with my purchase, AND by the way, Jeff, Don't you ever take those boxing gloves off."

By: Brian Midwest CIty,OK

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"Jeff Williams is the shit! I have had problems with financing and Credit. Jeff worked his magic and got it done. I have been waiting for sometime now and was about to give up. Jeff made the dream come true. I used to work in finance I know how difficult it can be with credit like mine. Thanks Jeff and Thanks New Orleans H-D/"

By: James Duson,LA

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"Cappri and Stephanie are great sales people! They are a great asset to your business. I love shopping with them at the Westbank store. The store is small and doesn't have as much merchandise as the Eastbank however, the employees make up for it. "

By: Michelle & Kerry Marrero,LA

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"I WAS IN THE STORE IN THE QUARTER NOT TO LONG AGO. MADE A FEW CLOTHING PURCHASES. YOUR STAFF WAS AWESOME. IT WAS PACKED IN THERE AND THEY WERE ALL VERY ATTENTIVE TO EVERY SINGLE CUSTOMER THAT WAS IN THERE. VERY COOL PERSONALITIES. I FELT VERY WELCOMED. YOU GUYS ROCK!!!! CAN'T WAIT TO MAKE MORE PURCHASES ON MY NEXT VISIT. THANK YOU FOR A VERY PLEASANT EXPERIENCE. STAY REAL AND KEEP ON ROCKIN'!!!!!!!!!!!!!!!!!!!!!!!!!"

By: KRYSTAL HOUSTON,TX

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"I want to thank all the staff at the Airline dr. Matairie dealership, these people are TOP notch. I had tried working with my local dealers in South Carolina and North Carolina but they were way off from these guys in everyway possible. I told them what I wanted and it was no waiting, no problems, no BS straight up deal and fast service.Was on the bike I wanted in around 4 days max. Would drive the distance to buy from them every time we get a bike from now own. I want to give out special thankx to Tony my salesman for being a great guy, Super Dave Great guy , Laurie great parts lady, Jennifer for being so nice and putting up with me calling so much, and Jeff for making me laugh so much while I was there, and last was Amanda in parts she was a great all around lady (knows her parts and bikes) she stole my heart while I was there,and she doesn't even know it, may have to drive back down just to get my heart back...lol.. These people treat you like Family and like they have known you all their lives, people take my word or feel free to call me for any reference about dealing with these guys 864-682-0095 Bob. Thankx again guys Hope to see yall again soon, if you are in my area look me up for sure guys..... "

By: Bob Ware Shoals,SC

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"My first Harley a 08 Dyna Superglide Custom. Rick from internet sales helped put me on my new baby and changed my life. Super Dave did my financing and worked to get the best payment and those two guys went above and beyond to make my experience one of the best! The store has everything you could want in a dealership from parts to clothes and everyone who works there made me feel like family. I would send anybody in there for their next bike because I know they will be taken care of and thank me for sending them to a place that makes them feel the same as I do now!"

By: Robert jackson ,MS

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"Great dealership. Attempted to purchase the new Crossbone in Houma and was told we'd have to leave it there on display for a few weeks. They told us they would speak to Bruno and call us shortly. We still haven't heard from them. We know these guys and have been doing business there for years. Called Lisa at N.O. HD and she said, "You buy, you ride." Showed up there the next morning and left with our Crossbone shortly after lunch. Lisa really had her act together. Katt made us feel right at home. The woman is a trip and she knows her stuff. Dann, Jay, and London completed our pleasant experience. We've been loyal Mike Bruno customers but we'll never step foot in the place again. N.O. HD showed us that they want our business and they got it. You'll be seeing more of us. We live and breathe Harley Davidson. Thanks again."

By: C.J. Raceland,,LA

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"I bought a 08 FXDC, it was a very good experiance, all the staff was very friendly and profesional & made you feel like family, Rick & Super Dave (internet sales) are 1st rate, I would recommend NOHD to anyone, as my first Harley in 25 years, they made it a time that I will never forget. Thanks, Rusty Russ Thibodaux, La"

By: Rusty Thibodaux,LA

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"Never in my life have I been treated so well by anyone that I've done business with! Everything about New Orleans Harley Davidson is the perfect example of outstanding coustomer service. Thank you Rick, Super Dave, and everyone else at N.O.H.D.! You've helped to make a dream come true!! Super Dave, I forgot my 2x4 but thats alright, i'll keep the smile!!!!!"

By: Stanley Ruth,MS

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"I've been going to the Gretna Store for a while now, The reason I keep going back is the outstanding staff there. From the Parts Department, Al Lion is so easy to talk to about parts and accessories, to the Service Department, Jeff Leo has really helped me out, to the Outstanding MotorClothes Staff (Stephanie Bruders, Capri Miller and Crystal Dykes) They are so willing to help you and make you feel at home it's great.. My wife and I really enjoy what they all do for us.. Thank you..."

By: David Gretna,LA

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"as ordering t-shirts on the phone i was greated by a very nice samantha silver who did not rush me and helped me. no questions i will be calling for more items. thank you keith lovelace"

By: keith lanoka harbor,NJ

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"i had a real bad experience buying my 2004 Harley from baton rouge, and still today its a nightmare, yesterday i brought my harley to you and mrs. Katt was great. she waited for us to get there before she closed. that says a lot for yall, not only do you help your customers but others as well. after we finished the info Katt needed, we went to the sales floor and looked at a couple of road kings. fred assisted us and before we left i thought i was going to leave on it but he said needed registration and proof of insurance,i cried when i watched them bring it back inside. i know yall will do what yall need to do and ill be there in a lil while to bring what fred said we needed and take my new bike home .yall are greatest. thanks gene "

By: Eugene Reserve,LA

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"When I first looked at bikes on the New Orleans H-D website, I found the site very easy to navigate and I found a bike that I liked right away. After I saw that prices could only be requested, I was sure that it would take a while before I heard anything back, but within an hour Jeff Williams called me and spent as much time as I needed to tell me about all the bikes in my price range. He also was able to give me his impressions about different bikes which is very helpful because these things don't always come through in photos. When we came to the store to have a look, we found his opinions about the different bikes to pretty much match ours. We made our purchase mainly based on the overall look of the bike and later learned about all of the add-ons that we were getting in the deal. Since I've had the bike I have looked at many others of the same type and I have found that my bike is a great value and the look is distinctive. Even if I had chosen to spend more, I don't think I could have found a bike better suited to me. It has most of the add-ons I would have wanted and the price was fair. Thank you everyone at N.O. H-D, and especially Jeff Williams."

By: Anonymous New Orleans,LA

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"Just wanted to comment on the great sale and service I received from your Metairie store. Bob from Interent sales was wonderful as was Eric in the Finance department.They got me my 2008 Super Glide and I couldn't be happier.Also Steve was great in the Service department when working with me to get all the accessories I wanted on the bike and even arranged delivery of the bike to me a few hours away. The driver Antonio "Nino" was very polite and delivered the bike in perfect condition...These people are assests to your dealership as well as all the onther employees that I met in the various departments. You have my business for years to come..Thanks for making my purchase a pleasant experience"

By: Tracy McComb,MS

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"I would just like to inform you that Jessica (Bubbles) Pender is a great asset to your company. She is always very helpful, courteous and pleasant when I come into your store. She makes the customer feel appreciated and important. She goes out of her way to help me find exactly what I am looking for and also tells me what is new and what she knows what I lkie. She is very good at her job. Thank you Suzie Howard"

By: Suzie Harahan,LA

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"I have purchased two motorcycles from your stores and both time your staff did a outstanding job!!!!!!! I will recommend you to others thank you for all your help. "

By: Anthony pleasureville,KY

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"We wanted to purchase an 08 Street Glide and shopped around several Harley Davidson Dealers. We went to our local Dealer, the one we had done business with for the past three years but we were unable to make a realistic deal with them. We began a search on the internet and found New Orleans Harley Davidson and in particular, Jeff Williams and Eric Salem at the Metairie store. From the first conversation with Jeff, he provided us with the information we needed, he worked with us on our trade and put together the deal we had tried to obtain here locally. Jeff kept us informed on each step of the deal. He knew the Street Glide, it's options, it's new features and was happy to explain everything along the way. We drove to the Metairie store, with our trade in the trailer and upon our arrival, Jeff was there to greet us. He showed us around the store, visiting each department and he then introduced us to Eric Salem in F & I. The entire experience with these folks was fantastic. All the details were covered and explained and what we were told by Jeff and Eric prior to going, was exactly the way it was when we got there to pick up our new Harley. We've been riding Harley Davidson Motorcycles for over 30 years. We've owned several Harley Davidson Motorcycles. The folks at New Orleans (Metairie) Harley Davidson are great to work with, they go above and beyond to help you and they are probably the most honest Harley Davidson folks we've ever had dealings with. There was not one problem in connection with our deal, picking the new Harley up and getting back on the road to Tennessee. We'll recommend them to everyone we know that is looking to purchase a new Harley. Jeff & Eric, thanks to you both for making this the most enjoyable motorcycle purchase we've ever experienced. Hey, say thanks to everyone there, we were really treated well by everyone! How about you guys open a store here near us?"

By: Tom and Darleen Cleveland,TN

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New Orleans Harley-Davidson

Sales: 866-751-2695

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